At Moonquiet, every piece is created and packaged with clear intention and care. We hope your order arrives safely—and that you feel supported and held throughout your entire experience with us.

Processing Time

All orders are processed within 2–4 business days.

Each crystal is energetically cleansed under the full moon and lovingly packaged before it begins its journey to you.

Order Tracking

All shipments include tracking.

Please allow 1–2 days for tracking information to update after dispatch.

Return & Exchange Policy

Each of our crystal bracelets holds a unique energetic vibration.

Due to their delicate, intentional nature, we do not accept returns or exchanges under normal circumstances.

However, if your bracelet is damaged in transit, we are more than happy to help.

Please contact us within 24 hours of receiving your order, and provide clear photos and video of the damage.

Because any physical damage may impact the crystal’s energy flow, we will gladly arrange a custom replacement at no extra cost.

Contact Us

If you have any questions about your order, don’t hesitate to reach out.

We’re here to support you—every step of your crystal healing journey.